Could you first maybe post your search querie (the one under the Advanced tab)? That should give us an idea at what your trying to achieve.
Also, which version of RT are you using? and are you using the search builder? 2013/12/11 niraj <[email protected]> > Hi > I am searching the open,closed ticket with the root login in queue and > other search parameter but not able to get any result. > > the same happened with user also. > > Please guide how can search my old tickets. > > > > -- > View this message in context: > http://requesttracker.8502.n7.nabble.com/search-option-not-work-tp56010.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. > -- Bart G.
