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Have you tried Rights Matrix? Kenn Sent from my Windows Phone From: John Miller Sent: =E2=80=8E12/=E2=80=8E13/=E2=80=8E2013 8:37 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] RT 3.8.8: Which users have privileges on which queues? Hello everyone, We're running RT 3.8.8 (yes, I know it's old....). We're managing our=20 group and queue privileges via RT itself, rather than LDAP. How can we=20 generate a report that shows us per queue which users have rights? I dug through the database schema for about an hour; decided it was=20 better to ask than to keep digging. John --=20 John Miller Systems Engineer Brandeis University johnm...@brandeis.edu (781) 736-4619