Support wrote:
[root@toldav:rt-4.2.1]# make initialize-database
/usr/bin/perl -I/opt/rt4/local/lib -I/opt/rt4/lib
sbin/rt-setup-database --action init --prompt-for-dba-password
In order to create or update your RT database, this script needs to
connect to your Oracle instance on IP Adddress (port '1530') as rt
Please specify that user's database password below. If the user has no
database
password, just press return.
Password:
Working with:
Type: Oracle
Host: IP address ( Also I have try with localhost, fqdn and no host
and it did not work)
Port: 1530
Name: rt
User: rt
DBA: rt
Failed to connect to dbi:Oracle:sid=rt;host=IP Address;port=1530 as
user 'rt': ORA-01017: invalid username/password; logon denied (DBD
ERROR: OCISessionBeg
From this I suspect that RT wants the system account and pw to create
the rt user.
Could you try and see if that works?
Joop