On 20 December 2013 13:28, mamir <[email protected]> wrote: > Hi, > This is how the email looks like in Outlook sent by RT (4.2.1): > [email protected] on behalf of [email protected] > Greetings, > bla bla bla > > Here is my Autoreply template: > Sender: rt-dev > Subject: {$Ticket->Subject} > RT-Attach-Message: yes
How can I get rid of "[email protected] on behalf of" so only the [email protected] appears in email. > It’s basically how services like Hotmail/Live/Outlook and Gmail alert people that the email was sent from a mail server that’s not explicitly authorized to send mail for that domain. Add SPF and DKIM records for the sending domain (from domain). Also… I’d use these headers instead of the Sender header: From: "Some Friendly Name" <[email protected]> Subject: {$Ticket->Subject} RT-Attach-Message: yes -- Landon Stewart :: [email protected] Lead Specialist, Abuse and Security Management Spécialiste principal, gestion des abus et sécurité http://iweb.com :: +1 (888) 909-4932
