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On Fri, Dec 20, 2013 at 04:22:08PM +0000, Bryon Baker wrote: > Thanks for the response Kevin. > > This is happening when RT creates users from incoming emails. > > I am also using the external auth plugin. Where in the config would I equate > name to email address? The default config shipped with RT::Authen::ExternalAuth sets the Name parameter, you must have removed that, but since you've not shown actual errors or a config, all anyone can do is guess. https://metacpan.org/pod/RT::Authen::ExternalAuth::LDAP -kevin
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