I dont know what access level your admin has given you as a user but there are afew ways to view All the tickets in a queue
*Edit Queue search to show all* 1/ Select queue (e.g. General) 2/ select 'edit search' tab 3/ In the 'Sorting' tab increase the rows per page to unlimited 4/ click update format and search *Using queue charts to view all tickets in queue* 1/ Select queue (e.g. General) 2/ click the 'Chart' tab 3/ Select the queue name (e.g. General) from the chart key *As your Rt admin to create a dashboard* if all else fails as your RT admin to create a dashboard with a table to show all tickets by queue hopefully one of these help you Scott -- View this message in context: http://requesttracker.8502.n7.nabble.com/Searched-for-3-hours-how-do-you-view-all-tickets-in-a-queue-tp56196p56222.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
