Great... After sending multiple emails due to not seeing responses and then finally getting one, I've discovered that the aliases file was malformed. I didn't actually have "--url http://host.example.com". Instead I had "--url http: host.example.com"
/facepalm -Mathew "When you do things right, people won't be sure you've done anything at all." - God; Futurama "We'll get along much better once you accept that you're wrong and neither am I." - Me On Thu, Jan 16, 2014 at 10:37 AM, Landon Stewart <lstew...@iweb.com> wrote: > From the server itself what if execute the following while in an SSH > session (obviously replacing the host.example.com with the correct fqdn > of RT): > > curl http://host.example.com > > What do you get back? If you get a 500 error back from that your problem > is not RT related (yet). > > > On 16 January 2014 12:30, Mathew Snyder <mathew.sny...@gmail.com> wrote: > >> Apologies. I have not been seeing the responses. Checking my spam folder >> did not turn up the emails either. >> >> My aliases file contains two entries. One for rt: and the other for >> rt-comment: >> >> rt: "|/opt/rt4/bin/rt-mailgate --queue general --action >> correspond --url http://host.example.com" >> rt-comment: "|/opt/rt4/bin/rt-mailgate --queue general --action >> comment --url http://host.example.com" >> >> The web logs don't mention anything about this. >> >> -Mathew >> >> "When you do things right, people won't be sure you've done anything at >> all." - God; Futurama >> >> "We'll get along much better once you accept that you're wrong and >> neither am I." - Me >> >> >> On Thu, Jan 16, 2014 at 5:36 AM, Kevin Falcone <falc...@bestpractical.com >> > wrote: >> >>> On Wed, Jan 15, 2014 at 12:25:17PM -1000, Mathew Snyder wrote: >>> > Jan 15 17:09:14 zen-rt postfix/qmgr[6294]: 314F2808AD: from=<[26] >>> u...@example.com>, size=447, >>> > nrcpt=1 (queue active) >>> > Jan 15 17:09:15 zen-rt postfix/local[6409]: 314F2808AD: to=<[27] >>> r...@host.example.com>, >>> > relay=local, delay=54, delays=53/0.01/0/0.11, dsn=4.3.0, >>> status=deferred (temporary failure. >>> > Command output: HTTP request failed: 500 No Host option provided. >>> Your webserver logs may have >>> > more information or there may be a network problem. ) >>> > Jan 15 17:09:16 zen-rt postfix/smtpd[6375]: disconnect from >>> > [28]host.example.com[192.168.231.42] >>> > I have searched around online and have not seen anything that even >>> references this problem. If >>> > anyone can provide any insight I will be very appreciative. >>> >>> You appear to have asked variants on this question a few times. >>> In each case, a mailing list user asked you for information needed to >>> help you. >>> >>> How are you invoking rt-mailgate, from an aliases file? >>> Show the alias file, with all the options you are passing to >>> rt-mailgate. >>> >>> Have you read your apache error log? Since you're getting a 500 >>> error, and that's an HTPT status code, I'd look there. >>> >>> -kevin >>> >> >> > > > -- > Landon Stewart :: lstew...@iweb.com > Lead Specialist, Abuse and Security Management > Spécialiste principal, gestion des abus et sécurité > http://iweb.com :: +1 (888) 909-4932 > > >