On Fri, Jan 17, 2014 at 07:35:43PM +0000, Ethier, Michael wrote: > I have a text file (exact RT scrip syntax) that sits on our RT server that > I would like to > import into RT and update(overwrite) a > > particular scrip's custom condition with it.... on a regular basis. Is > this possible ? And if > yes, how ?
Why not write a scrip condition that lives on disk instead? Look at /opt/rt4/lib/RT/Condition/*.pm for ideas and then read the initialdata docs for how to insert a database record for the condition. http://bestpractical.com/docs/rt/latest/initialdata.html We do this all the time so the actual code of the condition can be easily tracked in source control. -kevin
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