Hi Landon, Thanks a lot for the tip!
I checked my rt.conf file under apache conf.d directory and here is what was in there: "FastCgiServer /opt/rt4/sbin/rt-server.fcgi -processes 5 -idle-timeout 3" Seems like the two extra zeroes were lost somewhere :) . Changed that to 300, now a spreadsheet export of 157 tickets works fine! It takes around 7-8 seconds to generate. So thanks for your advise and have a great day! Regards, Alex G. 2014-02-03 Landon Stewart <[email protected]>: > Signal 13 is just a broken pipe, as it says. You need to find out why > it's broken. It's probably running out of memory or taking too long. > FastCGI in my experience likes to timeout and not tell anyone that it did. > I find it strange that your idle timeout is only 3 seconds. It'll likely > timeout often while it waits for the database to produce the query results. > > -- > Landon Stewart :: [email protected] > Lead Specialist, Abuse and Security Management > Spécialiste principal, gestion des abus et sécurité > http://iweb.com :: +1 (888) 909-4932 > > >
