On Tue, Feb 25, 2014 at 03:07:11AM -0800, niraj wrote: > I have four queue and I am not able to find the messages with queue name. > with ticket ID no. and with ticket status like (open,resolved,new) able > search the same. > > with queue when search nothing display. > > search example was also given and tried it the following > > *Start the search term with the name of a supported field followed by a > colon, as in queue:"Example Queue"*
So, you're using the simple search? > so I have type like queue:dev > > Here dev is my queue. After typing queue:dev and clicking search, on the page with no results, click on Advanced and show us the query that is generated. -kevin
pgplgfTLTb5HL.pgp
Description: PGP signature
-- RT Training London, March 19-20 and Dallas May 20-21 http://bestpractical.com/training
