I can't search tickets just with my admin user.
I have executed ./rt-attributes-viewer 4 (id=4) and this is the output:
Content of attribute #4: $VAR1 = {
'ContentType' => 'storable',
'Content' => {
'Order' => 'ASC|ASC|ASC|ASC',
'OrderBy' => 'id',
'Format' => '\' <B><A
HREF="/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#\',
\'<B><A
HREF="/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject\',
\'__Status__\',
\'__QueueName__\',
\'__OwnerName__\',
\'__Priority__\',
\'__NEWLINE__\',
\'\',
\'<small>__Requestors__</small>\',
\'<small>__CreatedRelative__</small>\',
\'<small>__ToldRelative__</small>\',
\'<small>__LastUpdatedRelative__</small>\',
\'<small>__TimeLeft__</small>\'',
'RowsPerPage' => '100'
},
'Description' => undef,
'Name' => 'Pref-SearchDisplay',
'ObjectId' => '22',
'ObjectType' => 'RT::User'
};
Thanks and Regards
Alberto García Pérez
[email protected]
UCM TEAM
-----Mensaje original-----
De: [email protected]
[mailto:[email protected]] En nombre de Kevin Falcone
Enviado el: miércoles, 05 de marzo de 2014 21:51
Para: [email protected]
Asunto: Re: [rt-users] Bad URL formation after search a ticket
On Wed, Mar 05, 2014 at 09:43:13AM +0000, GARCIA PEREZ, Alberto (Alberto)** CTR
** wrote:
> My old RT use also /rt/
> It happens in every search I try.
> This is my DefaultSearchFormat result:
>
> '
> \'<B><A
> HREF="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#\',
> \'<B><A
> HREF="__WebPath__/Ticket/Display.html?id=__id__">__Subject__</a></B>/T
> ITLE:Subject\',
This looks correct. You didn't answer if this is only you or if it's any and
all users, but one last thing you can check is your personal search
preferences. Go look in the database and find the id of the row in the
Attributes table with a Name of Pref-SearchDisplay and Creator of your user id.
Take that id and run rt-attributes-viewer id and show it.
-kevin
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