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Unfortunettly it's not working.
What I understood is this "RequestorGroup.Name = 'foo' " should be added in Search/Edit.html?NewQuery=1 (Advenced on Query Builder) I tried Queue=foo and RequestorGroup.Name="MO Mechanicy Strefa" 0 tickets found then Queue != 'General' AND RequestorGroup.Name = 'MO Mechanicy Strefa' 0 tickets found then just RequestorGroup.Name = 'MO Mechanicy Strefa' also 0 tickets found. Could it be other variable or some problems with spaces in name of Group? W dniu 2014-03-07 17:44, Kevin Falcone pisze: On Fri, Mar 07, 2014 at 02:25:34PM +0100, Bartosz Maciejewski wrote:Now I want to search how many tickets from users in group C was submitted to Queues that they are not responsible for, like: Queue="B" and Status="new" and Requestor is in group="C".RequestorGroup.Name = 'foo' should work-kevin --
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Agri
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