Hi, We are using RT to track our hardware and I think we have run into a bug when trying to use the Tools -> Configuration -> Asset Types -> Select utility. Any time I click on an asset I get the following message on my browser:
An internal RT error has occurred. Your administrator can find more details in RT's log files. This is what I get from the logs: Mar 26 09:57:02 capviz-info RT: Undefined subroutine &HTML::Mason::Commands::ATMaybeRedirectForResults called at /opt/rt4-tlcc2/local/plugins/RTx-AssetTracker/html/AssetTracker/Admin/Types/Modify.html line 160. Mar 26 09:57:02 capviz-info Stack: Mar 26 09:57:02 capviz-info [/opt/rt4-tlcc2/local/plugins/RTx-AssetTracker/html/AssetTracker/Admin/Types/Modify.html:160] Mar 26 09:57:02 capviz-info [/opt/rt4-tlcc2/sbin/../lib/RT/Interface/Web.pm:634] Mar 26 09:57:02 capviz-info [/opt/rt4-tlcc2/sbin/../lib/RT/Interface/Web.pm:335] Mar 26 09:57:02 capviz-info [/opt/rt4-tlcc2/share/html/autohandler:53] (/opt/rt4-tlcc2/sbin/../lib/RT/Interface/Web/Handler.pm:208) Mar 26 09:57:02 capviz-info RT: Actions_session_idCurrentUsermy_rt_portletsSelectQueue---8702---CreateTicket---0REST at /opt/rt4-tlcc2/local/plugins/RTx-AssetTracker/html/Callbacks/AssetTracker/Elements/Tabs/Privileged line 11. (/opt/rt4-tlcc2/local/plugins/RTx-AssetTracker/html/Callbacks/AssetTracker/Elements/Tabs/Privileged:11) This output is meaningless to me. Adding an asset is no problem. Thanks in advance for your help. ==== Joe Mervini Sandia National Laboratories High Performance Computing 505.844.6770 [email protected]<mailto:[email protected]>
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