I did that initially, and it didn't throw any errors. In the section you describe it lists: RT::Extension::Assets (Not currently loaded)
Action Date Elapsed RT::Extension::Assets Version Schema updates from /tmp/Assets/rt-extension-assets-master/etc Mon Apr 07 17:08:32 2014 0 seconds 1.0 Didn't seem to give any errors regarding permissions. Keith -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kevin Falcone Sent: 07 April 2014 18:38 To: [email protected] Subject: Re: [rt-users] RT::Extension::Assets not working On Mon, Apr 07, 2014 at 08:51:54AM -0700, helmutderhaas wrote: > Wondering if anyone else has seen this ? > Using RT 4.2.3 and Installed RT::Extension::Assets from git using the > instructions at > http://bestpractical.com/docs/assets/latest/RT/Extension/Assets.html > > However when I enable it in my RT_SiteConfig.pm and try to access the > assets option in the interface I get the following error in the logs It sounds like you skipped this step: http://bestpractical.com/docs/assets/latest/RT/Extension/Assets.html#make-initdb You can confirm that by going to Admin -> Tools -> System Configuration and searching for RT Upgrade history and looking for a recent line showing an install of the RT::Extension::Assets data. -kevin > [31375] [Mon Apr 7 15:36:02 2014] [error]: No active catalogs. > (/opt/rt4/local/plugins/RT-Extension-Assets/lib/RT/Extension/Assets.pm > :188) [31375] [Mon Apr 7 15:36:02 2014] [error]: Can't call method > "Id" on an undefined value at > /opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/SelectC > atalog > line 65. > > Stack: > > [/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/Select > Catalog:65] > > [/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/Create > InCatalog:51] > > [/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Helpers/CreateInCatalog:48] > [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:680] > [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:368] > [/opt/rt4/share/html/autohandler:53] > (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:211) > [31375] [Mon Apr 7 15:36:06 2014] [error]: No active catalogs. > (/opt/rt4/local/plugins/RT-Extension-Assets/lib/RT/Extension/Assets.pm > :188) [31375] [Mon Apr 7 15:36:06 2014] [error]: Can't call method > "Id" on an undefined value at > /opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Search/index.htm > l line 50. > > Stack: > > [/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Search/index.html:50] > [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:680] > [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:368] > [/opt/rt4/share/html/autohandler:53] > (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:211) > > > Once I disable the plugin its all fine again. > > Any ideas ? > > Keith > > > > -- > View this message in context: > http://requesttracker.8502.n7.nabble.com/RT-Extension-Assets-not-worki > ng-tp57128.html Sent from the Request Tracker - User mailing list > archive at Nabble.com. > -- > RT Training - Dallas May 20-21 > http://bestpractical.com/training -- RT Training - Dallas May 20-21 http://bestpractical.com/training
