Hi there, I've managed to successfully configure my RT-IR system and SendMail system for local use only (they are on the same machine). I am facing a problem in which if I create a ticket within the RT-IR system, it will send a mail to all the involved parties however, if I try to create a ticket via email, it doesn't get registered as a ticket in the RT-IR system. I have already installed the CommandByMail plugin and made all necessary configurations to the RT_SiteConfig.pm and /etc/aliases files. I have no problem receiving mail from the RT-IR system. My mail.log file shows no errors either. It says the mail has been sent. However the RT-IR system isn't receiving it. Your help and guidance is much appreciated. Sorry about this. I'm new to the system. Please and thanks!!
Best regards, Alex -- View this message in context: http://requesttracker.8502.n7.nabble.com/RTIR-Outbound-Mail-Error-tp57214.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training - Dallas May 20-21 http://bestpractical.com/training
