On Tue, 2014-04-15 at 14:34 +0400, Arkady Glazov wrote:

> Help me with forwarding ticket. When i try forward ticket with
> attachments email arrived with missing files. RT lost attachment file
> name and mime type. All no jpg files send with 'none' name and mime
> type 'text/plain'. But in the web show the source ticket with correct
> attached file name and mime types.

Please specify your version of RT.
 - Alex


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