Hi, If I'm not mistaken you need to change the permission settings for each user under the Global Configuration tab.
Best regards, Alex -- View this message in context: http://requesttracker.8502.n7.nabble.com/create-a-new-ticket-tp57228p57229.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training - Dallas May 20-21 http://bestpractical.com/training
