> Uhmm below is the log from my apache2 error.log file > > [2818] [Fri Apr 18 00:20:58 2014] [error]: Couldn't parse or find sender's > address (/opt/rt4/sbin/../lib/RT/Interface/Email/Auth/MailFrom.pm:74) > [2818] [Fri Apr 18 00:20:58 2014] [error]: Could not record email: Could not > load a valid user (/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:75) > > I'm not sure where to find my RT log files.. Could you please help point it > out? I've already looked in the /opt/rt4/var/log directory but there's > nothing there.. Please and thank you!!
Unless you've configured RT to log to that directory, it won't. I've quoted out the part which says that your email looked invalid and couldn't be parsed. Please show the email. Also, your server appears to be using SSL, so I'm not sure why your rt-mailgate is configured to post to an http:// url. -kevin
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