On Sat, Apr 19, 2014 at 12:58:23AM -0500, Lists wrote: > > 1. Build new server with new OS and newer version of Perl, Apache, > mySQL and latest version of RT and then try to migrate or copy over our > customizations and databases.
This is what we do during a Best Practical upgrade. You import your database and follow our upgrade instructions and then you get to play whack-a-mole with your customizations and figure out what is already a core feature. -kevin
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