Often times in IT, issues will come into support staff and resolved without management ever knowing about it. I have been tasked with providing management with a report that would show tickets closed within a certain date range, preferably restricted to a specific user.
Are there any existing extensions/reports that would fit this need? I tried Activity Reports, but the Activity Detail report has quite a lot of static in it, and the ticket Title doesn't appear anywhere. I think RTx::Statistics might works as well, but it doesn't seem to be supported within RT 4.2 yet. Any suggestions? -Justin
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