Hello, Is it possible to change the default "create ticket" layout (removing some fields like CC, subject and the "Describe the issue below:" fields) and only use custom fields ? If so, how can I do it ? Thanks, Philippe.
<p><a href="http://www.blindenzorglichtenliefde.be/nl/Schenken";><img src="http://images.lichtenliefde.be/mailfooters/schenken.jpg"; alt="Schenk Online" name="schenk Online" width="170" height="125" border="0" id="Schenk Online" /></a> </p> -- RT Training - Dallas May 20-21 http://bestpractical.com/training
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