On 05/14/2014 02:36 AM, Gerald Vogt wrote: > I have upgraded from 4.2.3 to 4.2.4 and after the upgrade users only > see an empty rt at a glace page after log in.
Have you customized your homepage from the global default? Did all users have this problem? Was there anything in the error logs when users logged in? > If I check the rt at a glance settings in the "Logged in" menu I can > see that everything has been cleared out. It was O.K. in 4.2.3. By this, I presume you mean /Prefs/MyRT.html ? Did it offer the expected list under "Available"? Can you navigate to Admin → Tools → System Configuration and show the value of "HomepageSettings" found under "Global attributes"? - Alex -- RT Training - Dallas May 20-21 http://bestpractical.com/training
