OK…found it in 2 places… /usr/lib/perl5/site_perl/5.8.8/DateTime/TimeZone/OlsonDB/Rule.pm /root/.cpan/build/DateTime-TimeZone-1.58/lib/DateTime/TimeZone/OlsonDB/Rule.pm
Thanks, Mark Sears – CISSP-M.S. IA Principal Information Security Analyst [cid:[email protected]] 12249 Science Drive Suite 160 Orlando, FL 32826 office: (407) 541-4062 fax: (407) 380-3823 [email protected]<mailto:[email protected]> www.gdit.com<http://www.gdit.com/> From: [email protected] [mailto:[email protected]] On Behalf Of Len Jaffe Sent: Monday, May 19, 2014 3:09 PM To: Sears, Mark Cc: [email protected] Subject: Re: [rt-users] Perl broken? Now use locate or find to figure out where OlsonDB/Rule.pm lives, and see if that's in the @INC array. On Mon, May 19, 2014 at 2:24 PM, Sears, Mark <[email protected]<mailto:[email protected]>> wrote: Here is the full error: Error during compilation of /opt/rt3/share/html/Elements/SelectTimezone: Can't locate DateTime/TimeZone/OlsonDB/Rule.pm in @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at /usr/lib/perl5/site_perl/5.8.8/DateTime/TimeZone/OlsonDB.pm line 8, line 1662. BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/DateTime/TimeZone/OlsonDB.pm line 8, line 1662. Compilation failed in require at /usr/lib/perl5/site_perl/5.8.8/DateTime/TimeZone/Africa/Abidjan.pm line 16, line 1662. BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/DateTime/TimeZone/Africa/Abidjan.pm line 16, line 1662. Compilation failed in require at (eval 2195) line 3, line 1662. Stack: [/usr/lib/perl5/site_perl/5.8.8/DateTime/TimeZone.pm:88] [/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi/DateTime.pm:1958] [/opt/rt3/share/html/Elements/SelectTimezone:60] [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:817] [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:440] [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm:1127] [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm:1060] [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm:1239] [/opt/rt3/share/html/User/Prefs.html:83] [/opt/rt3/share/html/Widgets/TitleBox:51] [/opt/rt3/share/html/User/Prefs.html:86] [/opt/rt3/bin/../lib/RT/Interface/Web.pm:320] [/opt/rt3/bin/../lib/RT/Interface/Web.pm:224] [/opt/rt3/share/html/autohandler:53] Thanks, Mark Sears – CISSP-M.S. IA Principal Information Security Analyst [cid:[email protected]] 12249 Science Drive Suite 160 Orlando, FL 32826 office: (407) 541-4062<tel:%28407%29%20541-4062> fax: (407) 380-3823<tel:%28407%29%20380-3823> [email protected]<mailto:[email protected]> www.gdit.com<http://www.gdit.com/> From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Len Jaffe Sent: Monday, May 19, 2014 2:17 PM To: Sears, Mark Cc: [email protected]<mailto:[email protected]> Subject: Re: [rt-users] Perl broken? You left out the best bits. The bits where Perl told you what the INC array looks like, and probably where in the code the call was being made. So you could use that info to determine where on your file system the DateTime modules live, that the OlsonRule files are there, and why they're not on Perl's @INC path, because that is what the eror message is saying. Len. On Mon, May 19, 2014 at 1:45 PM, Sears, Mark <[email protected]<mailto:[email protected]>> wrote: Sorry I am running V 3.8.7...and I realize it is not officially supported. Thought I would see if anyone had run into this error before. I did, as you suggested already, and installed the DateTime::TimeZone from cpan but still get the error. Thanks, Mark Sears - CISSP-M.S. IA Principal Information Security Analyst 12249 Science Drive Suite 160 Orlando, FL 32826 office: (407) 541-4062<tel:%28407%29%20541-4062> fax: (407) 380-3823<tel:%28407%29%20380-3823> [email protected]<mailto:[email protected]> www.gdit.com<http://www.gdit.com> -----Original Message----- From: rt-users [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Kevin Falcone Sent: Monday, May 19, 2014 1:40 PM To: [email protected]<mailto:[email protected]> Subject: Re: [rt-users] Perl broken? On Mon, May 19, 2014 at 01:07:41PM +0000, Sears, Mark wrote: > I am receiving the following error when I go into Preferences>About me: > Error during compilation of > /opt/rt3/share/html/Elements/SelectTimezone:Can't locate > DateTime/TimeZone/OlsonDB/Rule.pm in... > > Also mentions issue with TimeZone::Africa::Abidjan. > > I have run fix deps; test deps; rt-test-deps script and from cpan> > installed TimeZone module You forgot to mention your RT version, but since you have /opt/rt3 in your error patch, I'll mention that no release of RT3 is currently supported. RT can optionally use DateTime::TimeZone if installed (it's not a required dependency of RT) but something must be wrong in your older version of RT. You likely need to install DateTime::TimeZone from cpan -kevin -- RT Training - Dallas May 20-21 http://bestpractical.com/training -- [email protected]<mailto:[email protected]> 614-404-4214<tel:614-404-4214> @lenjaffe Information Technology Smoke Jumper, Host of Columbus Code Jam<http://www.meetup.com/techlifecolumbus/> www.lenjaffe.com<http://www.lenjaffe.com/> http://www.theycomewithcheese.com<http://www.theycomewithcheese.com/> Advent Planet<http://www.lenjaffe.com/AdventPlanet/> - An Aggregation of Online Advent Calendars. -- [email protected]<mailto:[email protected]> 614-404-4214 @lenjaffe Information Technology Smoke Jumper, Host of Columbus Code Jam<http://www.meetup.com/techlifecolumbus/> www.lenjaffe.com<http://www.lenjaffe.com/> http://www.theycomewithcheese.com<http://www.theycomewithcheese.com/> Advent Planet<http://www.lenjaffe.com/AdventPlanet/> - An Aggregation of Online Advent Calendars.
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