Hello,
I've been attempting to instruct rt to send emails 'On Correspond' to
'Requestors' and 'Ccs',
only if the email address of the user generating the transaction matches a
predetermined list (@domain1 or @domain2)
Following, the code I wrote for the 'custom condition':
#--- begin code ---
if ( $self->TransactionObj->Type ne 'Create'
&&
!grep { $self->CurrentUser->EmailAddress =~ /$_$/ }
('@domain1','@domain2')
) {
return 0;
}
return 1;
#-- end code --
This is the "Basics" section of the scrip:
Description: On Correspond Notify Requestors and Ccs
Condition: User Defined
Action: Notify Requestors and Ccs
Template: Correspondence
Global
Enabled
Additionally, for testing purposes I took care of setting user@domain1 as a
'requestor'
I've tested the code snippet on a regular perl script and it works 100% of
the time, however
RT is not doing what I need.
Any help will be highly appreciated
--
Hugo Escobar
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