Hello,
There are tickets coming from internal users (@interal.aa) and from external
users (@gmail.com, @yahoo.com, etc).
I want to send different king of template according to requestor address.
Subject: {$Ticket->Subject}
Content-Type: text/html
{
if($Ticket->RequestorAddresses =~ /@internal.aa/) {
"You are internal"
} else {
"You are external"
}
}
Everything works fine if there are only one requestor ([email protected] or
[email protected]), but if there are situation like this ([email protected],
[email protected]) both, the gmail.com and internal.aa mails get message saying
"You are internal".
How can I separate these to get different messages according to their email
address?
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