On Thu, May 29, 2014 at 03:29:23PM +0000, Pollard, James R wrote: > Trying to upgrade from RT 4.2.1 to 4.2.4 with a remote SSL required Mysql > server. I've had > the current version working fine for months by modifying > /opt/rt/lib/RT/Handle.pm as such, > where ++ denotes added lines.
This seems like the sort of thing that could be contributed to core, assuming it worked on upgrades... > I have already run make upgrade, copied my changes to Handle.pm and > verified that the > connection works using the web interface. Make upgrade-database fails > however saying "access > denied for <user@RTwebhostname> (using password: YES)" Unfortunately, you cut the important parts, seeing the connection details printed by make upgrade-database and which step bailed out, since there are schema changes *and* content changes. > 2. Do a manual database upgrade using a manual connection via mysql > -D .... Etc. etc. Not possible, since there are changes that require RT to execute perl code in those (and future) upgrade steps. I assume you're tripping over RT trying to get a privileged handle for schema changes and failing somewhere. -kevin
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