On Wed, Jun 04, 2014 at 07:53:11AM -0700, Aaron McCarthy wrote: > I am currently trying to sort tickets into a specific queue based on a > specific email address AND subject line. I know some of you will mention > Procmail or some other MDA. I wish to do this with just a perl scrip.
This is truly the right way to do this, since without it, triggering the correct Autoreply is a pain. If you cannot do it the right way, you may wish to build on the code I wrote for someone else with the same restrictions https://metacpan.org/release/RT-Action-MoveQueueBySubject > # if the ticket email address matches > if ($requestor_address == $specific_user) { > > # if the ticket email subject matches > if ($requestor_subject == $specific_subject) { == is the numeric comparison, eq is the string comparison perl -le 'print "two" == "three" ? "yes" : "no"' perl -le 'print "two" eq "three" ? "yes" : "no"' -kevin
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