Given no answers yet, it seems that either no one can replicate this (in which case a "works for me" would prompt me to debug further) or no one has attempted to remove due dates from tickets in v4.2.5.
I'll assume the latter and file a bug report. On 24 June 2014 21:40, Alex Peters <a...@peters.net> wrote: > I'm trying to remove a Due date from a ticket. > > Historically, entering "-" or "0" into the field worked fine for me. When > I try this now however (RT v4.2.5), the page just reloads and the date > doesn't get removed. Neither "not set" nor just whitespace have any effect > when entered either. > > Nothing amazing is showing up in the logs: > > [...] [warning]: Couldn't parse date '-' by Time::ParseDate > (.../RT/Date.pm:231) > [...] [warning]: Couldn't parse date 'not set' by Time::ParseDate > (.../RT/Date.pm:231) > > What's the "official" way to remove a Due date from a ticket now? >
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