What does the RT debug log say in both instances? On 02/07/2014 8:45 am, "john bradley" <jbradley.m...@gmail.com> wrote:
> RHEL 6.5 > mail: postfix – running on RT server box > RT: 4.0.20 > RTIR: latest > > Everyone group is allowed to create tickets in the queue. Kinda stumped > here - an advice would be much appreciated. > > From maillog > > > Doesn't work > > ############# > Jul 1 18:13:50 myRTserver postfix/smtpd[13562]: connect from > splunk.mydomain.net[10.xxx.xxx.xxx] > Jul 1 18:13:50 myRTserver postfix/smtpd[13562]: 35CBC2006B: client= > splunk.mydomain.net[10.xxx.xxx.xxx] > Jul 1 18:13:50 myRTserver postfix/cleanup[13565]: 35CBC2006B: > message-id=<> > Jul 1 18:13:50 myRTserver postfix/qmgr[12896]: 35CBC2006B: from=< > spl...@splunk.myrtserverdomain.net>, size=5744, nrcpt=1 (queue active) > Jul 1 18:13:50 myRTserver postfix/smtpd[13562]: disconnect from > splunk.mydomain.net[10.xxx.xxx.xxx] > Jul 1 18:13:50 myRTserver postfix/local[13566]: 35CBC2006B: to=< > r...@rtir.myrtserverdomain.net>, relay=local, delay=0.29, > delays=0.08/0.01/0/0.2, dsn=2.0.0, status=sent (delivered to command: > /opt/rt4/bin/rt-mailgate --no-verify-ssl --queue 'Incident Reports' > --action correspond --url https://rtir.myRTServerDomain.net/) > Jul 1 18:13:50 myRTserver postfix/qmgr[12896]: 35CBC2006B: removed > > Works > > ######### > Jul 1 18:14:34 myRTserver postfix/pickup[13508]: D3CF02006F: uid=0 > from=<root> > Jul 1 18:14:34 myRTserver postfix/cleanup[13565]: D3CF02006F: message-id=< > 20140701221434.d3cf020...@rtir.myrtserverdomain.net> > Jul 1 18:14:34 myRTserver postfix/qmgr[12896]: D3CF02006F: from=< > r...@rtir.myrtserverdomain.net>, size=444, nrcpt=1 (queue active) > Jul 1 18:14:35 myRTserver postfix/pickup[13508]: 2F7ED20070: uid=48 > from=<apache> > Jul 1 18:14:35 myRTserver postfix/cleanup[13565]: 2F7ED20070: message-id=< > rt-4.0.20-12451-1404252875-1771.10-...@rtir.myrtserverdomain.net> > Jul 1 18:14:35 myRTserver postfix/qmgr[12896]: 2F7ED20070: from=< > apa...@rtir.myrtserverdomain.net>, size=1431, nrcpt=1 (queue active) > Jul 1 18:14:35 myRTserver postfix/local[13576]: 2F7ED20070: to=< > r...@rtir.myrtserverdomain.net>, relay=local, delay=0.02, > delays=0.01/0/0/0.01, dsn=2.0.0, status=sent (delivered to mailbox) > Jul 1 18:14:35 myRTserver postfix/qmgr[12896]: 2F7ED20070: removed > Jul 1 18:14:35 myRTserver postfix/local[13566]: D3CF02006F: to=< > r...@rtir.myrtserverdomain.net>, relay=local, delay=0.4, > delays=0.01/0/0/0.39, dsn=2.0.0, status=sent (delivered to command: > /opt/rt4/bin/rt-mailgate --no-verify-ssl --queue 'Incident Reports' > --action correspond --url https://rtir.myRTServerDomain.net/) > Jul 1 18:14:35 myRTserver postfix/qmgr[12896]: D3CF02006F: removed > > > postfix config > > # RECEIVING MAIL > > inet_interfaces = all > > mynetworks = 127.0.0.0/8, 10.0.0.0/8 > > > Thanks! > > -- > RT Training - Boston, September 9-10 > http://bestpractical.com/training >
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