Hi All,
I have created a Queue to use the default life cycle have been
used it for several months now.
After using it I realized that I will need to create a new life cycle for
tickets in the Queue. Is it possible to change the life cycle in the Queue
and update tickets in their final state that have used the default life
to a final state in the new lifecycle that I have create.Regards, Kenroy
-- RT Training - Boston, September 9-10 http://bestpractical.com/training
