I made a user the owner of an Asset, later I disabled access for that User
When I next visited that Asset I got an error in the GUI -- the Asset screen
stopped rendering after The Basics and displayed this message: "An internal RT
error has occurred. Your administrator can find more details in RT's log files."
The log says:
Jul 4 09:45:39 rt4 RT: [1885] Invalid arguments to RT::User->Format at
HTML::Mason::Commands//opt/rt4/share/html/Elements/ShowUser/52
Jul 4 09:45:39 rt4 RT: [1885] Can't call method "id" on an undefined value at
/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/ShowPeople line
60.#012#012Stack:#012
[/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/ShowPeople:60]#012
[/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/ShowSummary:74]#012
[/opt/rt4/share/html/Widgets/TitleBox:56]#012
[/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/ShowSummary:75]#012
[/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Display.html:56]#012
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:682]#012
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:370]#012
[/opt/rt4/share/html/autohandler:53]
Once I enabled access again for that user the Asset page started working again
I'm using RT v. 4.2.4 over Ubuntu v. 14.04 with Assets for RT v. 1.01
Al;
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RT Training - Boston, September 9-10
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