On Wed, 9 Jul 2014, Mauricio Tavares wrote: > On Wed, Jul 9, 2014 at 12:28 PM, IT Guy <[email protected]> wrote: > > As of now, the only user able to manage the system as a whole is > > the user called "root", which was created when I set up > > RT. However, there are three users to whom I would like to grant > > all the same rights that root has, without everyone sharing that > > login. How can I do this? > > > > Make the as admin users. But ask yourself if you want to make > them full admins or just have admin rights in specific groups. > > o If full admins, go to /Admin/Global/UserRights.html and set them > as superuser. > o If admins for a given group, go to the "User Rights" page for said > group and knock yourself out. [ ... ]
Another alternative (i.e., besides making the users admins individually) is to create an admin group, give it superuser privileges (under Group Rights rather than User Rights), and then put those users in that group. In some ways, this is easier to manage. Milt Epstein Applications Developer Graduate School of Library and Information Science (GSLIS) University of Illinois at Urbana-Champaign (UIUC) [email protected] -- RT Training - Boston, September 9-10 http://bestpractical.com/training
