Hi Alex, That is exactly what I need, thank you. Managed to get it working perfectly as well without great difficulty.
Thanks again -- View this message in context: http://requesttracker.8502.n7.nabble.com/Adding-Template-content-to-the-reply-box-tp57957p57969.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training - Boston, September 9-10 http://bestpractical.com/training
