Hello Kevin, Thanks a lot for your reply. This makes sense - but the question is, can I build such a query? Is it possible? I know these are likely dumb questions but the documentation I found on the Query builder is rather sparse and for that reason I just don't know how to do that - or even if it can be done.
Boris. On Thu, Jul 24, 2014 at 11:06 AM, Kevin Falcone <[email protected]> wrote: > On Wed, Jul 16, 2014 at 02:54:48PM -0400, Boris Epstein wrote: > > 1) List all users > > rt help ls > > > 2) List all tickets including the resolved one > > 3) List all tickets filed by a user whose city is, for instance, Chicago. > > Use the query builder to build a search, then pass that search to the > CLI. Please note, listing all tickets is likely to be expensive if > you have any sort of reasonably sized RT. > > -kevin > > -- > RT Training - Boston, September 9-10 > http://bestpractical.com/training >
-- RT Training - Boston, September 9-10 http://bestpractical.com/training
