Consider cloning your existing RT database to a new database, providing the
new RT installation with the database connection details in its
RT_SiteConfig.pm file, then running the sbin/rt-setup-database script:

$ cd /path/to/new/rt
$ sbin/rt-setup-database --action upgrade --dba XXX
--prompt-for-dba-password --upgrade-from 4.0.7 --upgrade-to 4.2.6

where XXX is the name of the database user that can alter the state of the
new database.


On 25 July 2014 22:08, Matthias Henze <[email protected]> wrote:

> Hi,
>
> I've an old 4.0.7 setup based on Debian Squeeze packages. Now I've setup
> a new server with 4.2.7 based on tar.gz.
>
> Is there a way to migrate my tickets? If so, how?
>
> TIA
> Matthias
>
>
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