These are recurring and they are coming from incoming emails.

Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  •  262-783-6261 ext. 2296
[email protected]<mailto:[email protected]>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"

From: Alex Peters [mailto:[email protected]]
Sent: Friday, August 01, 2014 10:59 AM
To: Bryon Baker
Cc: RT Users ([email protected])
Subject: Re: [rt-users] Can't Parse


What I meant to ask is, what is generating those email addresses?  Is there any 
indication as to whether they were provided by the web interface or via an 
incoming email?  Is this recurring or just a once-off?
On 02/08/2014 1:38 am, "Bryon Baker" 
<[email protected]<mailto:[email protected]>> wrote:
This is showing up in the RT.log file.  The only application I have logging to 
this file is RT so I assume RT is logging this error message.

Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  •  262-783-6261 ext. 2296
[email protected]<mailto:[email protected]>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"

From: Alex Peters [mailto:[email protected]<mailto:[email protected]>]
Sent: Friday, August 01, 2014 10:30 AM
To: Bryon Baker
Cc: RT Users 
([email protected]<mailto:[email protected]>)
Subject: Re: [rt-users] Can't Parse

I suspect that the lack of space before the first angled bracket is causing the 
issue in both cases.  What is generating those?

On 2 August 2014 01:17, Bryon Baker 
<[email protected]<mailto:[email protected]>> wrote:
I am running Rt 4.2.3 All seems to be working just fine.  I am now trying to 
track down errors in the log files.

Below are a couple that I have not found an answer for hoping someone can give 
me some guidance.


[18967] [Fri Aug  1 12:40:09 2014] [error]: Unable to parse an email address 
from 
[email protected]<[email protected]<mailto:[email protected]%[email protected]>>
: 
[email protected]<[email protected]<mailto:[email protected]%[email protected]>>
is not a valid email address (/opt/rt4/sbin/../lib/RT/EmailParser.pm:540)

[18967] [Fri Aug  1 12:40:09 2014] [error]: Unable to parse an email address 
from 
[email protected]<mailto:[email protected]><[email protected]<mailto:[email protected]>>
: 
[email protected]<mailto:[email protected]><[email protected]<mailto:[email protected]>>
is not a valid email address (/opt/rt4/sbin/../lib/RT/EmailParser.pm:540)

They look like valid addresses to me.

Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  •  262-783-6261 ext. 2296
[email protected]<mailto:[email protected]>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"


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