Eh, it's something else also... I had reverted to earlier images of the source & destination
That had shown the error when Assets were enabled and then no error when Assets were disabled But now back on the current images - I still get an error on import [1249] [Fri Aug 1 22:49:40 2014] [warning]: Can't call method "URI" on an undefined value at /opt/rt4/sbin/../lib/RT/Transaction.pm line 1969. (/opt/rt4/sbin/../lib/RT/Migrate/Importer/File.pm:97) Crap ! On Aug 1, 2014, at 6:15 PM, Al Joslin <allen.jos...@gmail.com> wrote: > Damn -- it's the Assets !! > > You seem to get a bad export if you've Assets enabled in your RT_SiteConfig.pm > > I commented out the Assets extension in the Site config and ran the serialize > > Then I was able to run the import (even with Assets enabled) > > So I only have to copy my Asset structures manually > > a PITA but do-able > > al; > > > > On Aug 1, 2014, at 5:16 PM, Al Joslin <allen.jos...@gmail.com> wrote: > >> I have an RT 4.2.5 w/Assets 1.01 over mysql Ver 14.14 on Ubuntu 14.04 as my >> first RT >> >> I have brought up RT 4.2.6 w/Assets 1.01 over mariadb Ver 15.1 on CentOS 6.5 >> >> As maria is a drop-in replacement for mysql I didn't use the --clone option >> (anyway I don't want any of the 3K practice tickets) >> >> The serializer gave me these errors -- totally impenetrable to me... >> >> --------- >> root@rt4:/home/ajoslin# /opt/rt4/sbin/rt-serializer --no-tickets --scrip >> --quiet --force --directory 2014-08-01 >> Logging warnings and errors to 2014-08-01/serializer.log >> [2236] [Fri Aug 1 20:16:21 2014] [critical]: Can't locate object method >> "Id" via package "No object mapping for field" (perhaps you forgot to load >> "No object mapping for field"?) at /opt/rt4/sbin/../lib/RT/Scrip.pm line >> 1100. (/opt/rt4/sbin/../lib/RT.pm:393) >> Trace begun at /opt/rt4/sbin/../lib/RT.pm line 297 >> Log::Dispatch::__ANON__('Log::Dispatch=HASH(0x454c468)', 'Can\'t locate >> object method "Id" via package "No object mapping for field" (perhaps you >> forgot to load "No object mapping for field"?) at >> /opt/rt4/sbin/../lib/RT/Scrip.pm line 1100.^J') called at >> /opt/rt4/sbin/../lib/RT.pm line 393 >> RT::__ANON__('Can\'t locate object method "Id" via package "No object >> mapping for field" (perhaps you forgot to load "No object mapping for >> field"?) at /opt/rt4/sbin/../lib/RT/Scrip.pm line 1100.^J') called at >> /opt/rt4/sbin/../lib/RT/Scrip.pm line 1100 >> RT::Scrip::FindDependencies('RT::Scrip=HASH(0x7cf8ba8)', >> 'RT::Migrate::Serializer::File=HASH(0x7c64160)', >> 'RT::DependencyWalker::FindDependencies=HASH(0x7ceba38)') called at >> /opt/rt4/sbin/../lib/RT/DependencyWalker.pm line 222 >> RT::DependencyWalker::Process('RT::Migrate::Serializer::File=HASH(0x7c64160)', >> 'object', 'RT::Scrips=HASH(0x7c6ba70)', 'object', >> 'RT::Scrip=HASH(0x7cf8ba8)') called at >> /opt/rt4/sbin/../lib/RT/Migrate/Serializer.pm line 372 >> RT::Migrate::Serializer::Process('RT::Migrate::Serializer::File=HASH(0x7c64160)', >> 'object', 'RT::Scrips=HASH(0x7c6ba70)', 'object', >> 'RT::Scrip=HASH(0x7cf8ba8)') called at >> /opt/rt4/sbin/../lib/RT/DependencyWalker.pm line 135 >> RT::DependencyWalker::Walk('RT::Migrate::Serializer::File=HASH(0x7c64160)') >> called at /opt/rt4/sbin/../lib/RT/Migrate/Serializer/File.pm line 106 >> RT::Migrate::Serializer::File::Export('RT::Migrate::Serializer::File=HASH(0x7c64160)') >> called at /opt/rt4/sbin/rt-serializer line 165 >> Can't locate object method "Id" via package "No object mapping for field" >> (perhaps you forgot to load "No object mapping for field"?) at >> /opt/rt4/sbin/../lib/RT/Scrip.pm line 1100. >> --------- >> >> when I run it without --scrip there are no errors, but it's odd that the >> scrip (appended to this message) runs just fine... >> >> There are no assets, and there seems to be no serializer/importer for Assets >> -- is one in the works? >> >> >> >> >> So then I run the importer and it craps out >> >> --------- >> sudo /opt/rt4/sbin/rt-importer 2014-08-01 >> [1266] [Fri Aug 1 21:05:22 2014] [warning]: >> Can't call method "URI" on an undefined value at >> /opt/rt4/sbin/../lib/RT/Transaction.pm line 1969. >> (/opt/rt4/sbin/../lib/RT/Migrate/Importer/File.pm:97) >> >> Importer state has been written to the file: >> 2014-08-01/partial-import >> >> >> It may be possible to resume the import by re-running rt-importer. >> --------- >> >> The importer state is not human readable [to me] >> >> >> >> What should I be trying to do next ? >> thanks >> al; >> >> >> >> >> >> my one and only scrip (so far :) >> >> custom condition: >> --------- >> # only attempt this Scrip if it's a comment or correspond >> if ( ($self->TransactionObj()->Type() == "Comment") >> or ($self->TransactionObj()->Type() == "Correspond") ) { >> >> # only execute this action on Help Desk queues >> return 1 if ($self->TicketObj->QueueObj->Name() =~ /Help Desk/); >> >> } >> >> return 0; >> --------- >> >> >> >> custom action prep: >> --------- >> return 1; >> --------- >> >> >> >> custom action commit: >> --------- >> # calculation result >> my $job_cost = 0.00; >> >> # loop the recorded transactions >> my $allTrans = $self->TicketObj()->Transactions(); >> while( my $eachTrans = $allTrans->Next() ) { >> >> # get the entered cost for this transaction & reduce it to the 1st >> floating point value in the field >> my $eachCost = $eachTrans-> CustomFieldValuesAsString('Billing'); >> if (-1 != index($eachCost,",")) { $eachCost = >> substr($eachCost,0,index($eachCost,",")); } >> if (-1 != index($eachCost,"\$")) { $eachCost =~ tr/$//d; } >> >> # if there was any time taken then $eachCost is a per-hour value >> my $timeTaken = $eachTrans->TimeTaken(); >> if ($timeTaken and $eachCost) { $eachCost = $timeTaken * ($eachCost /60); >> } >> >> # if we found anything then add it >> if ($eachCost) { $job_cost += $eachCost; } >> } >> >> # make a nice display string >> $job_cost = sprintf( "\$%.2f", $job_cost ); >> >> # write out the tally >> my $jobCostCF = new RT::CustomField($self->CurrentUser()); >> $jobCostCF->LoadByName( Name => 'JobCost', LookupType => >> RT::Ticket->CustomFieldLookupType); >> $self->TicketObj()->AddCustomFieldValue( Field => $jobCostCF, Value => >> $job_cost ); >> >> return 1; >> --------- >> >> >
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