RT aggressively sanitises HTML when displaying ticket content to prevent some security issues (like a specially crafted HTML attachment masquerading as part of the RT interface).
As of RT v4.2.6 onwards, tables will be shown if the HTML::Gumbo Perl module is installed. On 8 August 2014 15:56, Eierschmalz, Bernhard < bernhard.eierschm...@scheppach.com> wrote: > Hello, > > > > I’m having problems with tables inside of mails. > > > > When someone sends a mail with table to create a new ticket, in the > history of the ticket I cannot see the table, I only see every cell under > each other. > > When I click on answer- or comment-button, in the new mail the commented > table is shown correctly. > > > > Even in CLI I see a table. Only not in WebUI History. > > > > is this a bug or is there any way to solve this problem? > > > > Best regards > > Bernhard > > -- > RT Training - Boston, September 9-10 > http://bestpractical.com/training >
-- RT Training - Boston, September 9-10 http://bestpractical.com/training
