Hi Kevin & Alex, Please see the full log
=============== Precedence: bulk X-RT-Loop-Prevention: domain.com RT-Ticket: domain.com #28962 Managed-BY: RT 4.0.17 (http://www.bestpractical.com/rt/) RT-Originator: [email protected] MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-T[Fri Aug 8 10:19:37 2014] [debug]: You've enabled GraphViz, but we couldn't load the module: Can't locate GraphViz.pm in @INC (@INC contains: /opt/rt4/bin/../local/lib /opt/rt4/ bin/../lib /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at /opt/rt4/bin/../lib/RT/ Config.pm line 552. (/opt/rt4/bin/../lib/RT/Config.pm:553) [Fri Aug 8 10:19:37 2014] [debug]: RT's GnuPG libraries couldn't successfully read your configured GnuPG home directory (/opt/rt4/var/data/gpg). PGP support has been disabled (/ opt/rt4/bin/../lib/RT/Config.pm:589) [Fri Aug 8 10:19:37 2014] [debug]: The RTAddressRegexp option is not set in the config. Not setting this option results in additional SQL queries to check whether each address b elongs to RT or not. It is especially important to set this option if RT recieves emails on addresses that are not in the database or config. (/opt/rt4/bin/../lib/RT/Config.pm:44 8) [Fri Aug 8 10:19:37 2014] [debug]: Converting 'utf-8' to 'utf-8' for text/plain - [domain.com #28962] test (/opt/rt4/bin/../lib/RT/I18N.pm:244) [Fri Aug 8 10:19:37 2014] [debug]: Calling SetRecipientDigests for transaction RT::Transaction=HASH(0x54c05c8), id 408604 (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:629) [Fri Aug 8 10:19:37 2014] [debug]: Working on mailfield To; recipients are (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:645) [Fri Aug 8 10:19:37 2014] [debug]: Subject: [domain.com #28962] test From: "Jon Doe via RT" <[email protected]> Reply-To: [email protected] References: <[email protected]> Message-ID: <[email protected]> Precedence: bulk X-RT-Loop-Prevention: domain.com RT-Ticket: domain.com #28962 Managed-BY: RT 4.0.17 (http://www.bestpractical.com/rt/) RT-Originator: [email protected] MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="utf-8" X-RT-Original-Encoding: utf-8 (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:652) [Fri Aug 8 10:19:37 2014] [debug]: Removing deferred recipients from To: line (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:675) [Fri Aug 8 10:19:37 2014] [debug]: Setting deferred recipients for attribute creation (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:684) [Fri Aug 8 10:19:37 2014] [debug]: Working on mailfield Cc; recipients are (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:645) [Fri Aug 8 10:19:37 2014] [debug]: Subject: [domain.com #28962] test From: "Jon Doe via RT" <[email protected]> Reply-To: [email protected] References: <[email protected]> Message-ID: <[email protected]> Precedence: bulk X-RT-Loop-Prevention: domain.com RT-Ticket: domain.com #28962 Managed-BY: RT 4.0.17 (http://www.bestpractical.com/rt/) RT-Originator: [email protected] MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="utf-8" X-RT-Original-Encoding: utf-8 (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:652) [Fri Aug 8 10:19:37 2014] [debug]: Removing deferred recipients from Cc: line (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:675) [Fri Aug 8 10:19:37 2014] [debug]: Setting deferred recipients for attribute creation (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:684) [Fri Aug 8 10:19:37 2014] [debug]: Working on mailfield Bcc; recipients are (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:645) [Fri Aug 8 10:19:37 2014] [debug]: Subject: [domain.com #28962] test From: "Jon Doe via RT" <[email protected]> Reply-To: [email protected] References: <[email protected]> Message-ID: <[email protected]> Precedence: bulk X-RT-Loop-Prevention: domain.com RT-Ticket: domain.com #28962 Managed-BY: RT 4.0.17 (http://www.bestpractical.com/rt/) RT-Originator: [email protected] MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="utf-8" X-RT-Original-Encoding: utf-8 (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:652) [Fri Aug 8 10:19:37 2014] [debug]: Removing deferred recipients from Bcc: line (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:675) [Fri Aug 8 10:19:37 2014] [debug]: Setting deferred recipients for attribute creation (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:684) [Fri Aug 8 10:19:37 2014] [debug]: No recipients found for deferred delivery on transaction #408604 (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:697) [Fri Aug 8 10:19:37 2014] [info]: <[email protected]> #28962/408604 - Scrip #rule (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:285) [Fri Aug 8 10:19:37 2014] [info]: <[email protected]> No recipients found. Not sending. (/opt/rt4/bin/../lib/RT/Interface/Email.pm:385) ================= -- View this message in context: http://requesttracker.8502.n7.nabble.com/RT-Reminders-Not-sending-email-tp58287p58300.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training - Boston, September 9-10 http://bestpractical.com/training
