when logged in as root I can change other users' passwords and the confirmation message says: password changed
Still, when trying to change my own password -- it will not change (and the message says Auth Token Changed) confounding... al; On Aug 16, 2014, at 6:33 AM, Al Joslin <allen.jos...@gmail.com> wrote: > > I've an odd situation here, and I'm sure I've missed something very basic... > > I've installed RT twice now, once over Ubuntu and again over CentOS, and root > can add users but not change his (Enoch's) password > > None of the users, all granted the ModifySelf option, can change their > passwords either > > Everyone gets to enter their current and new (twice) password, and the > confirmatory message is displayed: AuthToken changed from '<hash1>' to > '<hash2>' but their old password is the only on they can login with > > Enoch can create users, and has created a whole structure of queues,users, > groups, catalogs, scrips, etc... > > All the users have created and edited Tickets and Assets and other Person > Profile fields... > > But no one can change their password... > > (just noticed: if I put my cursor in any Profile field, as any user, and hit > return without entering anything -- I get the AuthToken changed message) > > Help!! > > Al; > > > > The Ubuntu installation > RT: 4.2.4 > Ubuntu: Ubuntu 14.04 LTS (3.13.0-32-generic) > MySQL: Ver 14.14 Distrib 5.5.38, for debian-linux-gnu (x86_64) using > readline 6.3 > > The CentOS installation > RT: 4.2.6 > CentOS: 6.8 (2.6.32-431.23.3.el6.i686) > MySQL: mysql Ver 15.1 Distrib 5.5.38-MariaDB > -- RT Training - Boston, September 9-10 http://bestpractical.com/training