Hi Guys, I'm migrating of server and i would like to upgrade my rt instalation. My current configuration is it,
Ubuntu 10.0.4 RT(via apt-get) 3.8.7 Mysql 5.1.6 New server: Ubuntu 14.0.4 RT(via apt-get) 4.0.19 Mysql 5.5.3 So, I follow the documentation, README, UPGRADING-3.8.gz, UPGRADING-4.0.gz, UPGRADING.mysql, NOTES.Debian.gz, README.Debian.gz among other. I find to other cases like me at the list but it don't help to fix my problem. And, i did the following : 1. Backup at the current server $/usr/bin/mysqldump -u root -password --default-character-set=latin1 --databases rtdb > rtdb.dump 2. Imported at the new server $mysql -u root -password --default-character-set=latin1 rtdb < rtdb.dump 3. Exec this script at the new server $perl /usr/share/request-tracker4/etc/upgrade/vulnerable-passwords 4. Apply upgrade the schema at the current server and after in the new server $perl /usr/share/request-tracker3.8/etc/upgrade/upgrade-mysql-schema.pl rtdb root password > queries.sql $mysql -u root -p rtdb < queries.sql 5. Run the upgrade database at the new server $rt-setup-database-4 --prompt-for-dba-password --action upgrade 6. Start webserver at the new server $service apache2 start Than, i can do login once after changing my password and i can't create ticket neither change the owner they. So you guy, can me give a hint? I appreciate your help.
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