Hi, what is the difference between the user Comments field and the FreeformContactInfo field, from a user or admin view.
The difference I noticed is that FreeformContactInfo have a column_map entry and Comments doesn't (in branch 4.0/column-map-validation explicitly is blacklisted from validation [1]). Are Comments meant for admin only viewable comments and FreeformContactInfo for comments viewable for non admin users? Chris [1] https://github.com/bestpractical/rt/commit/8921e1d26d215064f2533d9b38818d7b1a460868#diff-89c97dafa9b3acf921539f6545207c7bR72 -- RT Training - Boston, September 9-10 http://bestpractical.com/training
