Hi All. Today I upgraded our RT installation from 4.2.0 to 4.2.7. Most things are working as expected, however for some reason the rich text editor is not available anymore. New tickets and reply's default to text only.
I have tested the following: - checked that my account is set to use the WYSIWYG editor and the system wide parameter "MessageBoxRichText" is set to 1. - checked if any JavaScript errors or similar is thrown on the pages, but no issues there. - Cleared the Mason cache and restarted Apache (I assume this is also done as part of the upgrade, so was more of a try something attempt). I have tried to search the mailing list to see if other people have experienced something similar, which doesn't seem to be the case. Hopefully someone has an idea on what could be causing this. Best Regards Danny
-- RT Training - Boston, September 9-10 http://bestpractical.com/training
