yes, absolutely ! and they are part of a group, from which they get various permissions
perhaps I should create a group for admins and grant them superUser ? thanks al; ------------------------------------------------ FLeon asked: (into the Nabble group, without showing up here in the list ?) Does the user have privileges? Meaning in the user menu, does he have the option "let this user be granted rights" turned on? ------------------------------------------------ > I ran the rt-validator > with --check > with --check --resolve > with --check --resolve --force > > at no time did it complain or make any indication that anything was changed > > I still get the: Principal not found error > > al; > > > > On Sep 26, 2014, at 5:10 PM, Alex Vandiver <ale...@bestpractical.com> wrote: > >> On 09/24/2014 11:02 AM, Al Joslin wrote: >>> I hit Save Changes and I get a message: Principal 24 not found >> >> Run rt-validator -- that implies your internal user and principal tables >> are missing rows. >> - Alex On Sep 24, 2014, at 12:00 PM, rt-users-requ...@lists.bestpractical.com wrote: > ------------------------------ > > Message: 2 > Date: Wed, 24 Sep 2014 11:02:38 -0400 > From: Al Joslin <allen.jos...@gmail.com> > To: rt-users@lists.bestpractical.com > Subject: [rt-users] how to grant superUser ? > Message-ID: <4a1c2d0e-1e94-4bed-82af-d7f1ef962...@gmail.com> > Content-Type: text/plain; charset=us-ascii > > How are you supposed to grant SuperUser to a user? > > I log in as Root and go to Admin -> Global -> User Rights > > I type the username into the AddUser box and select Rights For Administrators > and check the box for SuperUser > > I hit Save Changes and I get a message: Principal 24 not found > > What am I doing wrong ? > > thanks > al; > > ------------------------------ -- RT Training November 4 & 5 Los Angeles http://bestpractical.com/training