Le 06/10/2014 18:00, Kevin Falcone a écrit :
On Mon, Oct 06, 2014 at 10:03:59AM +0200, Olivier Lumineau wrote:
I'm trying to install CommandByMail Plugin and it's not working.
What version of RT?
Sorry for this missing...
It's RT 4.2.5
# make install
Installing /opt/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Extension/
CommandByMail.pm
Installing /opt/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Extension/
CommandByMail/Test.pm
Installing /opt/rt4/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/
Email/Filter/TakeAction.pm
Installing /opt/rt4/local/man/man3/RT::Extension::CommandByMail.3pm
Installing /opt/rt4/local/man/man3/RT::Interface::Email::Filter::TakeAction.3pm
Appending installation info to /opt/rt4/local/plugins/
RT-Extension-CommandByMail/lib/perllocal.pod
Couldn't load RT config file RT_SiteConfig.pm:
Can't locate object method "InitPluginPaths" via package
"RT::Extension::CommandByMail" (perhaps you forgot to load
"RT::Extension::CommandByMail"?) at /opt/rt4/lib/RT.pm line 657.
Compilation failed in require at /opt/rt4/lib/RT/Config.pm line 1078.
make: *** [install] Erreur 255
Are you running this as root, or another user who can read
RT_SiteConfig.pm ?
Yes I'm root
Also, did you already add RT::Extension::CommandByMail to Plugins in
your RT_SiteConfig.pm, before running make install?
Yes but not correctly :-[
I've added it like other plugins :
Plugin('RT::Extension::CommandByMail');
and not :
Set(@Plugins, ( @Plugins, "RT::Extension::CommandByMail" ));
I have now in my RT_SiteConfig.pm :
#Command by mail plugin
Set(@Plugins, ( @Plugins, "RT::Extension::CommandByMail" ));
Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
So, it seems to be right installed now but... Commands by mail are not
recognized.
For example i put this on the first line of a mail ticket :
Status: resolved
I sent it with only text format and nothing appended
I'm sure I'm missing something but I don't know what...
--
Olivier
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