[rt-users] Send ticket to other queue from the actions menu

[Rinke Colen]

I know how to define actions in RT_SiteConfig.pm like this:

actions => [
    '* -> closed' => {
        label  => 'Close',
        update => 'Respond',
    },


But I need something fancier now. I want to send my ticket to another queue
from the Actions menu. I want this action to be available only from some
statuses in the lifecycle. How can I do this? (I have already configured a
mapping under __maps__.)

Rinke

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