Does anyone know how to format the date/time that {$Ticket->Created}
returns in my email template? I want it to read "Wednesday October 8, 2014
at 5:31 PM (CET)" or "Woensdag 8 oktober 2014 om 17:31 (CET)". (Second
version is Dutch.)Rinke Colen CTO LinkedIn <http://www.linkedin.com/in/rinkecolen> | email <[email protected]> experty® t: +31 (0)88 520 77 77 w: experty.com <http://www.experty.com/> On Thu, Oct 9, 2014 at 2:03 PM, Rinke Colen <[email protected]> wrote: > Thanks. I'm afraid I still don't understand what to do however. I looked > at the links but the two threads don't really apply to my situation and the > RT::Date documentation is too general for me to be able to translate it > into a solution, with my limited knowledge of Perl. It clearly has > something to do with "Output formatters" but I don't understand how to use > them. > > If it's not too much to ask, then what would really help me is to see some > code that could replace {$Ticket->Created} to yield the output I need. > > Rinke > > > On Wed, Oct 8, 2014 at 10:53 PM, Joop <[email protected]> wrote: > >> On 8-10-2014 17:55, Rinke Colen wrote: >> > I want to mention the ticket creation date in an auto reply. I use the >> > following code snippet in my email template: {$Ticket->Created}. This >> > produces the string "2014-10-08 15:31:24" (UTC) but I want to show >> > "October 8, 2014 at 5:31 PM" (CET) is one place and "8 oktober 2014 om >> > 17:31" in another place. (The word "oktober" in the second string is >> > Dutch.) How can I format the timestamps? >> > >> Have look at the following 3 links: >> http://bestpractical.com/docs/rt/4.2/RT/Date.html >> http://www.gossamer-threads.com/lists/rt/users/52528 >> http://www.gossamer-threads.com/lists/rt/users/15445 >> >> > On a procedural note: I'm not sure if this question conforms to >> > requirements of this mailing list. I have searched the history of this >> > list since I joined for an answer, but don't know where to find the rest >> > of the history. Also I know very little about Perl. I'm slightly worried >> > that my question is too "dumb". But I have many more of these newbie >> > questions. Can I just ask them here? (I.e. if I don't find the answer in >> > the mailing list history, the documentation on bestpractical.com >> > <http://bestpractical.com> or on the the wiki.) >> > >> I'll help any Dutchmen anytime :-) >> >> Regards, >> >> Joop > >
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