On Thu, Oct 23, 2014 at 01:21:27PM +1100, Chris Herrmann wrote: > Yes you can do this on a per queue basis. My term for this is "per queue > branding" - I'm not sure if there's an official term for it. A disclaimer -
Most of the things in the Queue Admin page (such as the subject tag) are referred to us as "Branded Queues". > - Create your queue, put in the email addresses as you normally would for your > standard RT queue > - then create queue specific templates to override the system wide ones. For > example: Wouldn't it be simpler to just set the Reply Address and Description on the Queue Admin page for your new Queue, which will set the From/Reply-To/From ? You may still want an Autoreply template for other branding purposes of course. -kevin
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