Thank you Alex for a quick reply, I just chacked the version installed of DBD::Pg on my server and it is 2.19.3-2 (installed from Ubuntu repositories, package name libdbd-pg-perl). Can you tell me how to proceed with this? Should I install newest RT4 with the newest DBD::Pg, or is there another solution?
*Nikola Hordez* S Y S T E M A D M I N I S T R A T O R M +381 60 646 00 15 T +381 11 400 18 76 [email protected] Kumodraška 241, 11000 Beograd, Srbija www.nettvplus.com On Fri, Oct 31, 2014 at 10:25 PM, Alex Vandiver <[email protected]> wrote: > On 10/31/2014 02:05 PM, Nikola Hordez wrote: > > Hi, > > > > I have a problem with the encoding on Request Tracker 4.0.19 on Ubuntu > > 14.04. > > I recently migrated from mysql to postgreSQL with the RTmysqltoPg script. > > I suspect that may be the cause of your problem. > > Regardless, check the version of DBD::Pg installed. If you have 3.3.0 > or higher installed, you need to run RT 4.0.22. Versions of RT prior to > 4.0.22 could cause encoding problems. > - Alex > >
