What is the purpose of this remote mysql server? Is it another application where you want ticket status from RT displayed and pulled locally? More info would be helpful. If it's just another RT database, just setup MySQL replication.
If it's a totally different or custom database, why not allow read access to the RT database to query the ticket status directly? On Wed, Nov 12, 2014 at 10:14 AM, Shahab Sharifzadeh <[email protected]> wrote: > how i sync status field's in table Tickets (RT) with other table in remote > server?(Update or insret) > example : > if i changed ticket status(new => open) in RT web interface other filed > table in remote server is change. >
